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End of Contract Hire
If you’re near the end of your current car or van lease it is likely you will have a few questions on how the end of contract process works.
When your vehicle lease is coming to an end we will be in touch to organise a hassle-free collection. If there is further damage that is beyond what is considered reasonable, you will be liable to pay some degree of fine. Access mile charges may also occur if you have gone over your contracted miles.
We recommend you give the vehicle a thorough check-through to ensure it is returned in optimum condition as it will need to be in line with BVRLA (and your finance company) guidelines. Each funder of the vehicle has their own fair & wear guides which we also recommend you read.
Microchip Issues 2022
With the current shortage of semiconductor chips, the new car market has been heavily affected and customers are currently experiencing longer lead times on new cars and vans. If you are looking to renewal a new car lease deal we would recommend getting in touch 6 months prior to arrange this. Some brands have temporarily closed down their factories due to issue and have leads times of up to 12 months.
Our vehicle leasing consultants are on hand to help guide you through the end of contract process and help find you your vehicle.
What is Fair Wear & Tear?
‘Fair wear and tear’ is when a vehicle’s condition deteriorates over time. This is not considered to be damage to the vehicle; after all, repeated use is bound to have an effect. As a member of the British Vehicle Rental and Leasing Association (BVRLA), we follow the guidelines given in the BVRLA Fair Wear and Tear Guide. These are outlined below
Unacceptable Examples of Wear & Tear
Windows and Glass
Some light scratching is not an issue, unless it’s interfering with the driver’s line of sight. Chips, holes and cracks are not acceptable though. Lights must work, and missing, cracked or damaged door mirrors are not acceptable.
Tyres and Wheels
The tyres must all meet the minimum UK legal requirements and meet the manufacturers’ recommendations of tyre type, size and speed rating. We can accept scuffs of up to 50mm on the total circumference of the wheel trim or on alloy wheels. There cannot be damage to sidewalls or tread, however
All of the seats must be present and clean, with no visible burns, tears or staining. If you’ve removed any accessories and this has left a hole or other damage, you must repair this neatly. Interior fittings such as seat belts, rear view mirrors, courtesy lights, sun visors, door bins etc must be present and intact.
The vehicle must meet current MOT standard. If any of the below are applicable, it suggests that the driver has neglected to service the vehicle and/or not dealt with warnings for the vehicle management systems. This sort of damage is not considered to be fair wear and tear.
• Brakes: grooved brake discs or drums caused by excessive wear or metal to metal contact from worn out pads
• Engine: seized or damaged due to running vehicle with insufficient coolant, oil or with broken internal components
• Manual transmission: gclutch slipping, noisy clutch or gearbox, excessively worn or ineffective synchromesh
• Automatic transmission: noisy gearbox or torque converter, abrupt gear changes, loose gear linkage
Equipment and Controls
All of the original equipment, accessories and controls (including satellite navigation disks) must be present and working properly. The aerial must be left in place or the hole neatly repaired.